Specifications:
Warranty 3 years, 1 year parts and labour, excludes cartridges
Why should I use a Puretec filter on my rainwater?
Rainwater, while a natural resource, often collects impurities as it flows from your roof into storage. Contaminants such as dirt, debris, organic matter, and bird droppings can make their way into your rainwater tank, potentially affecting water quality, taste, and safety.
Using a Puretec filter ensures your rainwater is purified to a high standard, removing sediment, harmful bacteria, and other impurities. Whether for drinking, cooking, or household use, a Puretec filtration system enhances the safety and quality of your rainwater, providing peace of mind for your family.
When should I change my Puretec filter?
The replacement schedule for your Puretec filter depends on the type of cartridge and your water usage. As a general guideline:
Standard cartridges: should be replaced every 6–12 months.
Reverse Osmosis (RO) membranes: typically need replacing every 1–3 years.
Water Treatment Media kits: typically last 6-10 years, depending on your system and water source.
For precise guidance, refer to your Puretec user guide or consult with our friendly & knowledgeable team on 1300 229 606. Regular filter replacement ensures optimal performance and consistently high water quality.
Can I upgrade my current water filtration system to a Puretec system?
Absolutely! Upgrading to a Puretec system is quick and straightforward. We offer retro-fit filter kits designed to seamlessly replace most existing systems. For personalised assistance in selecting the right kit for your needs, contact our friendly & knowledgeable team on 1300 299 606.
Why does my water smell like rotten eggs?
If your water smells like rotten eggs, the cause depends on whether the odour is in your hot water, cold water, or both:
Only Hot Water Smells Like Rotten Eggs:
This is often caused by sulphur bacteria in your water heater.
Your hot water system may require a shock dose of TankSafe. In some cases, a second dose or periodic treatments may be necessary. For more information, visitTankSafe.
If the problem persists, consult a trained boiler inspector to address the issue.
Both Hot and Cold Water Smell Like Rotten Eggs (Bore Water):
If you are using bore water, hydrogen sulphide in the bore could be the cause.
Contact our Water Treatment team for professional advice and solutions.
Both Hot and Cold Water Smell Like Rotten Eggs (Rainwater):
If you are using rainwater, the storage tank may be the source of the odour.
Apply a shock dose of TankSafe to your rainwater tank, ensuring sufficient residual levels remain after 24 hours. Monitor the situation closely.
If no filtration system is installed, consider a system like a Hybrid with a Carbon Filter.
If filtration is already installed, the filters may need replacing to resolve the issue.
For further assistance, contact our team.
Customer Reviews
"Dear 4 Pumps,
I purchased a pump off you mid Feb. Just wanted you to know best value for dollar ever. The little pump is working very hard in a factory pumping liquid with about 20% solids and hasn't missed a beat. Great pumps, thanks."
Stephen - Tasmania
"I have already recommended to you to two other locals up here with wells similar to mine about your pump and how well it was working."
Jim - Girraween
"I picked it up and its going exceptionally well, very good pump."
Evan - Ilbilbie
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